Completely disappointed, I usually have my nails done by Tracy, the manager, which end up very well. This time I went I was referred to another tech because Tracy was busy in the back. I felt as a manager she should have at least came out and addressed me. Instead the girl at the counter handled it. She was rude. The customer service here is very poor and the staff never try to fix a mess-up with out charging. It should be the salon's pride in their company to right a wrong. I did gel polish. My nail polish cracked and peeled in 3 days. The polish was so thin you could see through it, and it was a dark brown. Not even worth going back, felt like I was just given to any tech. And they clearly do not have great experience.
If I could give less than 1 star I would. I've never had a problem with their services and I don't get my nails done very often. But every time I come in the customer service is HORRIBLE. They don't take appointments on the weekend because it doesn't work for them. Literal words spoken to me. Don't you provide a service? Shouldn't you provide that service in a way that works for your customers? If you have all the time in the world I would suggest this place. But if you value your time go some place else.
Very professional and she did a great job !
Always been treated very well here. They have always been accommodating
The manicurists were blatantly annoyed that they had to work, were cursing, talking about feces and their personal lives with one another. We are pretty casual, but found their conversations to be uncomfortable/ unprofessional since we were paying spa prices (almost $300 for three people) and were hoping for a relaxing few hours. We won't be back due to the customer service and don't recommend. This is unfortunate, because awe were happy with the end product.
What I didn’t like was that I couldn’t put the tip on my credit card !
Prive Nail Spa is a US Hair Care Studio based in Maumee, Ohio. Prive Nail Spa is located at 2100 Oak St #525, Maumee, OH 43537, USA.
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